Practice Policies
Policies
Our practice is committed to providing transparent and professional care, ensuring all patients have a positive and secure experience. These policies outline how we operate, maintain privacy, and uphold the highest standards of care. Please review them carefully.
Pledge Regarding Health Information
Your health information is personal, and we are dedicated to protecting it. This Notice of Privacy Practices describes how your Protected Health Information (PHI) may be used or disclosed and outlines your rights regarding your health information. We comply with all applicable legal requirements to safeguard your PHI.
We are required by law to:
•Ensure that your PHI is kept private.
•Provide you with this notice explaining our legal duties and privacy practices.
•Follow the terms of this notice.
You can request a copy of this notice at any time. Updates to the notice will be made available in our office and on our website.
How We May Use and Disclose Health Information
1.For Treatment, Payment, or Health Care Operations: We may use your PHI for treatment purposes, such as consulting with other healthcare providers, for billing purposes, or to ensure efficient healthcare operations.
2.Legal Obligations: We may disclose PHI if required by law, such as in response to court orders, subpoenas, or public health requirements.
3.Emergencies: In case of emergencies, your PHI may be used to prevent serious harm to your health or safety.
Your Rights Regarding Health Information
You have the right to:
•Access and request a copy of your health records.
•Request corrections or updates to your records.
•Limit the use or disclosure of your PHI.
Telehealth offers a convenient way to receive mental health care remotely.
Preparing for Telehealth Appointments
•Ensure a private, quiet space free from distractions.
•Test your internet connection, camera, and microphone beforehand.
•Be punctual and log in 5 minutes before your appointment.
Confidentiality
Your telehealth sessions are confidential and adhere to the same privacy standards as in-person appointments. Please do not record sessions without prior consent.
We are a self-pay practice and do not accept insurance. Payment is due at the time of service.
•Accepted Payment Methods: Cash, credit cards, and electronic transfers.
•Cancellation Policy: Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
•Reimbursement Support: Upon request, we provide invoices or superbills for submission to your insurance provider.
Medication management services are tailored to each patient. Please note the following policies:
•Refill Requests: Submit requests through your secure patient portal. Allow three business days for processing.
•Follow-Up Appointments: Refills will only be provided for patients seen within the past three months.
•Controlled Substances: Refills for controlled substances require an in-person or virtual appointment.
Phone consultations are available for patients who prefer this option. Standard appointment fees apply, and patients are expected to be ready at the scheduled time.
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